Shipping Details

Shipping Policy


Shipping Fee

We ship all over the worldø and offer FREE standard shipping on all orders of USD80 or more.  A flat rate shipping also available for orders under USD80.  However, we regret that do not ship to PO Boxes, APO, FPO, BFPO or any military addresses.

 

Standard
(10 – 21 days – Limited Tracking)

Expedited
(4 – 10 days with Tracking)

Over USD80

FREE

+USD15

Under USD80

+USD5

+USD20


øShipping to Worldwide, excludes China, Taiwan & Japan, PO Boxes, APO, FPO, BFPO, Military Addresses


Order Processing Time

It will take 2-5 business days (exclude Saturday, Sunday and Public Holidays in Hong Kong and Singapore) to process your order.  All items will be shipped from Hong Kong* (e-Express by Hongkong Post) or Singapore# (FedEx for expedited shipping or ePacket by Singapore Post for standard shipping).  A tracking number will be provided for track and trace purpose.

*Collections included Evercolor, Bausch + Lomb, Color Cons will be shipped from Hong Kong.
#Other collections will be shipped from Singapore.


Delivery Time


Usually, it will take 7-21 business days (exclude Saturday, Sunday and Public Holidays) from the order dispatch date to arrive in the designated country. Please note that it is only a suggested timeframe, it may vary due to customs clearance or adverse weather conditions. If you cannot receive your item after the expected delivery date, please contact us at info@lens-labo.net for follow up actions.